Payment Arrangement Service

Alliance Mercantile – Debt Collection Specialists Payment Arrangement Service Alliance Mercantile specialises in Commercial Debt Recovery Services. Our Licensed Commercial Agents are experienced and highly trained Case Managers. Our aim is recover your Debt as quickly and as commercially possible to you.   Our payment arrangement service Our primary task is to recover the full…

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Debt Recovery Services

Debt Recovery Services Debt Recovery Services Alliance Mercantile specialises in Commercial Debt Recovery Services. Our Licensed Commercial Agents are experienced and highly trained Case Managers. Our aim is recover your Debt as quickly and as commercially possible to you.   When do you consider referring a Debt for Collection We recommend you have and follow a…

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Debt Collection Specialists

Alliance Mercantile – Debt Collection Specialists Debt Collection Specialists Alliance Mercantile specialises in Commercial Debt Recovery Services. Our Licensed Commercial Agents are experienced and highly trained Case Managers. Our aim is recover your Debt as quickly and as commercially possible to you. What makes us different from other Agencies Our recovery process utilises the use…

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Seven steps to better forecasting

Seven steps to better forecasting Business leaders make judgement calls every day. Philip Tetlock says there are ways to improve the chances of getting them right. 1. Break seeming intractable problems into tractable sub-problems. Superforecasters split problems into knowable and unknowable parts. They flush ignorance into the open. ”Expose and examine your assumptions,” says Tetlock….

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When a Debt Collector Pretends to Be the Pizza Guy

When a Debt Collector Pretends to Be the Pizza Guy When the phone rang, the message on the caller ID display was a surprise. Sometimes it said, “Flower Shop.” Or “Pizza Delivery.” Or the name or number of a family member. Or “Repossession Services.” When consumers answered the phone, the ruse continued. An operator gave…

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Glowing fingerprints to fight crime

Glowing fingerprints to fight crime A CSIRO scientist who had his home broken into has developed a new crime scene identification technique to help fingerprint criminals. By adding a drop of liquid containing crystals to surfaces, investigators using a UV light are able to see invisible fingerprints “glow” in about 30 seconds. The strong luminescent…

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NAB changes debt collection practices following concerns by ASIC

NAB changes debt collection practices following concerns by ASIC National Australia Bank (NAB) has made changes to its debt collection practices following ASIC concerns that some of NAB’s collection letters may have been misleading, deceptive or unconscionable. ASIC was concerned that NAB was sending debt collection letters to customers using letterheads for “Fairhalsen Collections” and…

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Improved training delivers

Improved training delivers Trent Vieira details the ACM Experience of achieving cultural change through improved training: In 2012, ACM Group went through a very public court action. When companies go through a period of reputational damage, they can follow different pathways: they can try to limit their losses by pointing the finger at the two…

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Swiped out

Swiped out Ever thought about your own personal exposure to fraud and how such risks arise? We have probably all heard advice from time to time, along the lines of: “if you have a problem and need to get a solution, have a good look in the mirror because the person standing there can sort…

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Working party convened

Working party convened Following on from the work and findings of the 2014 NSW Parliament’s Upper House Inquiry into Debt Collection, the NSW Attorney General has recently  tasked the Department of Justice to convene a Debt Recovery Working Group (DRWG) to consider the recommendations of the Inquiry – in brief it shall: a. Consider how…

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